Frequently Asked Questions / Anveo Mobile App / App shows on login or on sync: “Dynamics: Attempt 3 failed with error Synchronization is currently not available. Please try again later.”…

App shows on login or on sync: “Dynamics: Attempt 3 failed with error Synchronization is currently not available. Please try again later.”…

Symptom

On first login or on synchronization, Anveo Mobile App shows an error message Dynamics: Attempt 3 failed with error Synchronization is currently not available. Please try again later. …

Cause

  • Anveo User does not have any Synchronization Packages assigned.
  • One of the users synchronization packages are deactivated.
  • Default company not set
  • No role set for the user
  • Role is set to a wrong-spelled company name
  • Delta Scripts not up to date
  • Anveo Delta Service Setup is not active (Anveo Managed/Anveo Unmanaged)

Solution

  • Assign one or more Synchronization Packages to your user.
  • Activate all Synchronization Packages (that are used for the user)
  • Set default company in Anveo User
  • Assign a role for Anveo User and synchronize Anveo User rights
  • Check the company name used in Anveo User role
  • Recreate Anveo Delta Scripts in Anveo Setup
  • Activate Anveo Delta Service Setup