Anveo Server Log

Activation/Deactivation

On the Anveo Mobile App Setup page, click on the three dots next to the instance name to open the Anveo Service Setup page. There, you will find the field “Anveo Server Log active.”

Retrieving Logs

On the Anveo Service Setup page, use the action “Log” and the sub-option “Get Anveo Server Log.” A page with all logs will then open. The file name consists of a timestamp and the username. Here, the log can be selected and downloaded.

What is Logged?

Logs the activities of the Anveo Server service, such as user logins and restarts of the Anveo Server service. This log is primarily used by Anveo Support for analysis purposes.

Logs should only be activated temporarily, as the additional logging can severely impact performance. Generated logs should be deleted when they are no longer needed for analysis.