Anveo EDI Connect Support and Service Levels

How to get support

We’re glad to help you with setting up your solution. Feel free to contact our technical support team via e-mail at [email protected] or phone at +49 40 432 82 46 89.

Basic support reaction time is 48 hours on German business days (8am-7pm, CET). We’d like to provide more advanced service levels on request.

Support contact

If you need special agreements for Anveo EDI Connect, please contact Nils Peemoeller.

e-mail: [email protected]
Phone: +49 40 432 82 46 89

Support lifecycles

The Anveo Client Framework and its support is available for the current and previous Dynamics version availale from Microsoft. Upgrade packages are available on request.

Support knowledge-database

Please find our Knowledge Base with detailed Documentations and FAQs here: Anveo Knowledge Base
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