Imprint & Data Privacy Policy

Imprint

Copyright

conion media GmbH
Fruchtallee 23a
20259 Hamburg
Germany

Phone: +49 (0) 40 432 82 46 – 0
Fax: +49 (0) 40 432 82 46 – 11
E-Mail: info { a t } conion-media.de

Managing Director: Nils Peemöller
Commercial Register Hamburg HRB 94454
Tax No.: 42/712/00051
VAT ID: DE814470049

Responsible according to §6 MDStV: Nils Peemöller

Despite careful contentwise control we do not take over adhesion for contents of external links. The operators of the linked pages are solely responsible for their content.

All rights reserved. Unauthorized reproduction, even in extracts, is prohibited. There is no claim to correctness or completeness. We reserve the right to make changes without prior notice. Microsoft, Microsoft Dynamics and the Microsoft Dynamics logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names mentioned on this website may be trademarks of their respective owners. Registered and unregistered trademarks of conion media GmbH or third parties may not be used in advertising materials or other publications in connection with the distribution of information without their prior written consent. Anveo® itself is protected as a name and logo by the German Patent Office as a so-called visual identity and word-mark.

Data Privacy Policy / Data Protection Clause

Contents

  1. Preface
  2. Who is responsible and how can you contact us?
  3. What do we mean by certain terms?
  4. Which person-related data are processed by us?
  5. Why and on what legal basis do we store person-related data?
  6. How do we use cookies, analysis and tracking tools, and social plug-in and media subscriptions?
  7. To whom do we share person-related data?
  8. How do we work for you in cooperation with partners?
  9. What do we use international partners for?
  10. What privacy settings can you make?
  11. How can you revoke your consent?
  12. What rights do you have?
  13. How do we protect person-related data?
  14. What opportunities are there for minors to use our services?
  15. What other information is important?

1. Preface

This data protection provision has the task of informing you about the processing of personal data in our companies. We hereby comply with our obligations under the Basic European Data Protection Regulation (EU GDPR/DSGVO, EU 2016/679), in particular with Articles 13 and 14, as well as Article 26 Paragraph 2 and the Telemedia Act (TMG).

Please read this provision carefully. If you have any further questions, please contact us.

For conion media GmbH, the protection of your privacy and thus your personal data has the highest priority.

This provision describes how we handle certain information about you, your computer or your mobile device (“device”). This information may contain personal data.

We also explain in this document how we use cookies and analysis tools throughout our website and in our products and services.

We always adhere to the applicable data protection law and this data protection provision. We only pass on data in those cases that are listed in this clause.

2. Who is responsible and how can you contact us?

The person responsible for the processing and processes described in this clause:

conion media GmbH
To be contacted at:
Fruchtallee 23 a
20259 Hamburg, Germany

You can contact our data protection officer at:

Goalgetter GmbH
Willhoop 3
22453 Hamburg, Germany
[email protected]

3. What do we mean by certain terms?

Anonymization

By changing the data, an identification with a natural person is no longer possible.

Analysis Tools

Programs that enable an evaluation of user behavior.

Person affected

Natural person to whom the personal data refers.

Cloud

Use of IT infrastructures and services that are not held locally on local computers but are rented as a service and accessed via a network (e.g. the Internet).

Cookies

Cookies are small text files that are stored on your computer or in your browser.

DSGVO (GDPR)

Basic data protection regulation, the new data protection regulation for the European Union.

Devices

A (mobile) object, such as smartphones, tablets, notebook, PC, with which you can use apps or programs and information services.

IP Address

An address in the computer network based on the Internet Protocol (IP). This address is assigned to devices and thus makes the device addressable and accessible.

Mac Address

The address of each network adapter.

Personen-related Data

This is information relating to a specific or identifiable natural, living person.

Pseudonymisation

Modification of the data in such a way that they can no longer be assigned to a specific data subject without the need for additional information.

Person in charge

A body, e.g. company, association, authority, which decides on the means and purpose of processing personal data.

Processing

Any process related to personal information, such as collection, collection, storage, modification, transmission and deletion.

4. Which person-related data are processed by us?

We process different data when you visit our website or use our products and services. These may be person-related, either directly or indirectly, i.e. under the influence of other data sources.

We will collect much of this data in pseudonymised or anonymised form.

This includes the following information:

4.1. Categories of data:

  • Account data
  • Personal Information
  • Adress data
  • Log data
  • Billing data
  • Bank details
  • Contact information
  • Support ticket data
  • Licensing data

4.2. Information when visiting our websites:

When you visit our website, we store your IP address for communication; in addition, further data is transmitted by the browser and stored by our web server. This includes information on the terminal device, time of access, the origin of the request, browser and version, the use of our site and, if applicable, whether you have already visited us. We also use third-party systems and platforms to provide our services. To ensure smooth operation, data such as the IP address is passed on to these service providers.

Purpose: The presentation of our website and the services associated with it.

Legal basis: Art. 6 para. 1 lit. b, Fulfilment of contract

4.3. Registration information:

On our website you can register for webinars, for example. For this we use the platform www.gotowebinar.com provided by LogMeIn Ireland Limited. The collected data, first name, surname, e-mail address and company/organisation are transmitted to us by our partner and processed by us.

Purpose: To offer and conduct webinars.

Legal basis: Art. 6 para. 1 lit. b, initiation and fulfilment of contracts

4.4. Information on our contact forms:

We offer you the opportunity to contact us at various points on our website. If you use these options, your details (e.g. name, e-mail address, telephone number and your question) will be processed and stored for the purpose of processing your enquiry and in the event of further questions.

Purpose: Answering your inquiry.

Legal basis: Art. 6 para. 1 lit. b, initiation and fulfilment of contracts

4.5. Newsletter:

We offer you the opportunity to register on our website to receive our newsletter and thus to subscribe to our newsletter.

In order to receive our newsletter, we check whether you are actually the owner of the e-mail address provided or whether the owner is authorized to receive the newsletter. When you register for our newsletter, we will save your IP address and the date and time of your registration.

You can revoke your consent to receive the newsletter at any time. With this we stop the dispatch to the given e-mail address and thus the processing of your data.

Purpose: Sending of our newsletter.

Legal basis: Art. 6 para. 1 lit. a, consent

4.6. Creation and provision of a test license:

We offer you the possibility to request a test license for our software. The necessary data (name, e-mail, company, telephone and, if applicable, Microsoft license key) will be processed by us and, if necessary, compared with Microsoft data sources and stored.

Purpose: To provide a test license.

Legal basis: Art. 6 para. 1 lit. b, initiation and fulfilment of contracts

4.7. Support and Knowledge Base:

We offer you a support and knowledge database on the Zendesk, Inc. platform. When you visit this page of our website, you will be automatically redirected to the Zendesk platform. Your name, e-mail address and IP address are also transferred. This is done exclusively to be able to offer you this service.

Purpose: Provision of our knowledge database.

Legal basis: Art. 6 para. 1 lit. b, Fulfilment of contract

5. Why and on what legal basis do we store person-related data?

5.1. Purpose of processing:

We process your data irrespective of whether they can be assigned to a person or not, for the following purposes:

  • In order to fulfil our contractual obligations to you.
  • To ensure the smooth operation of our products and services.
  • For a comfortable and easy use of our products and services.
  • To improve and optimize the functions, security and stability of our products and services.
  • To perform administrative tasks.
  • To be able to offer you optimised advertising and product information.

5.2. Contract initiation and performance

In principle, we only store data that we need to fulfil our contractual obligations to you.

5.3. Consent

In some places it is possible that we offer data processing on the basis of consent, e.g. when you subscribe to our newsletter. In these cases we draw your attention to this fact separately and offer you to allow us this processing.

In these cases we will tell you the purpose of the data processing and inform you about your right of revocation.

5.4. Legitimate interest

It is also possible to process data on the basis of our legitimate interest. In doing so, we are obliged to disclose our interest to you and to strike a balance between your interest and ours. This is the case:

  • Data protection compliant provision of cookies
  • Analysis of user behavior

5.5. Storage time and deletion periods

We store the person-related data only to the extent necessary to fulfil the purpose. The storage time depends on the legal requirements and the duration of the contractual relationship.

Should the data no longer be used, they will be made anonymous and/or deleted in accordance with legal regulations (including deadlines).

Should you request the deletion of your data, please note that although we will immediately block your data, due to technical restrictions, it may take up to 30 days before we have finally deleted the data.

Please also note that once you have confirmed your deletion request, you will no longer be able to recover your data.

6. How do we use cookies, analysis and tracking tools, and social plug-in and media subscriptions?

When you use a product or service, cookies are loaded into your browser. Cookies may be used to identify your browser so that our website is displayed correctly. We also use cookies in various places on our website in order to analyse and optimise the use of our website.

6.1. Cookiebot

By using Cookiebot from cybot A/S, we offer you the opportunity to decide on your own responsibility whether you agree to the use of cookies before using our website. For this purpose, the software offers you the possibility of obtaining a classification for each individual cookie and, if necessary, information about the function. You can globally agree to the use of cookies or regulate this agreement for each cookie individually. Further information is available on the website at www.cookiebot.com and in the data protection regulations [https://www.cookiebot.com/de/privacy-policy/].

Purpose: Provision of cookies in conformity with data protection requirements.

Legal basis: Art. 6 para. 1 lit. f, special interest Provision of cookies in compliance with data protection regulations

 

In addition to our own systems, we use the following third-party tools for marketing purposes and to make your visit to our website or use of our products/services more user-friendly:

6.2. Marketing tools

6.2.1. Google DoubleClick

On our website we use the remarketing function of Google. This function is used to present interest-based advertisements to visitors to our website within the Google advertising network. A cookie is stored in your browser, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On the corresponding web pages, you as a visitor can then see corresponding advertisements that refer to content that you have previously called up.

For more information, please visit Google [https://policies.google.com/privacy?hl=en].

6.2.2. Google AdWords

We use Google’s conversion tracking on our website. If you have reached our website by a mouse click on an advertisement placed by Google, Google Adwords will set a cookie. This is not for personal identification and is valid for 30 days. If you visit certain sub-pages of our advertising offer and the cookie is still valid, we and Google can recognize that you have clicked on the ad and have been forwarded to the relevant subpage.

These conversion cookies make it possible to generate statistics for AdWords customers.

For more information, please visit Google [https://policies.google.com/privacy?hl=en].

6.3. Analysis Tools

6.3.1. Google Analytics

We use Google Analytics, a web analysis service of Google Ireland Limited (“Google”). Google Analytics uses cookies that enable us to analyse your use of our website.

The data generated by cookies about your use of our website will be made anonymous, as we have activated Google’s IP anonymisation. Google sets the last octet for IP addresses of type IPv4 and the last 80 bits in memory for IPv6 to zero. As a result, no complete IP address is stored on Google’s servers. This procedure is usually carried out on servers within the European Union.

Google uses the data collected on behalf of conion media GmbH to evaluate your use of the website in order to generate reports on website activity.

You also have the option of preventing Google Analytics from recording your use of the website. Please download and install the browser plug-in provided by Google [https://tools.google.com/dlpage/gaoptout?hl=en].

Further information about Google Analytics can be found here [https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376].

Purpose: The analysis of website usage and thus the improvement or optimization of our website.

Legal basis: Art. 6 para. 1 lit. f, The special interest lies in the optimization of our website appearance.

6.4. Social Plug-ins

We use social plug-ins from the following providers on our website:

  • Facebook, Facebook Inc.
  • Twitter, Twitter Inc.
  • LinkedIn, LinkedIn Inc.
  • Youtube, Google Ireland Limited
  • Xing, Xing SE

The plug-ins are marked with the corresponding logo so that they can be assigned to the respective provider.

Person-related data (at least the IP address) may be sent to and used by the respective provider via these plug-ins. In addition, providers may attempt to store cookies on your computer.

7. To whom do we share person-related data?

Your personal data will not be transmitted to third parties for reasons other than those listed below.

We will only pass on your personal data to third parties if:

  • You have expressly given us your consent for the underlying processing,
  • This is legally permissible and necessary for the execution of our contractual relationships with you,
  • The disclosure of the data is based on a legal obligation, and
  • The disclosure of the data is based on a particular interest and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data.

We pass on data to the following recipients or categories of recipients according to the reasons stated above:

  • Employees (internal and external)
  • IT infrastructure provider
  • Payment processor
  • Service provider for support processing
  • Software vendors
  • Software service provider
  • Providers of analysis tools
  • Other service providers

8. What do we use international partners for?

We use a worldwide network of IT infrastructure such as computers, cloud-based servers, networks and software solutions to provide our services.

These partners are based in different countries, partly also outside the European Union. In these countries, the same level of data protection is not always legally prescribed and established as in the European Union. For this reason, we have taken a number of measures in accordance with the DSGVO to ensure the highest possible protection of your personal data. These are:

  • Cooperation with companies in a country recognised by a European Union adequacy decision
  • Cooperation with companies under the EU-US Privacy Shield
  • Cooperation with companies on the basis of EU standard contractual clauses
  • Cooperation with companies on the basis of agreed guarantees

These measures are guaranteed by our partners within the framework of legal requirements.

Furthermore, in special cases it is possible to pass on the data on the basis of your explicit consent.

9. What privacy settings can you make?

In our products you have some options or settings which data you want to transmit to us. These are usually explained to you when you use them for the first time or register for them again. It is quite possible that certain services may no longer function properly or to a limited extent due to changes in settings.

10. How can you revoke your consent?

If you have given us your consent to certain data processing, e.g. the receipt of a newsletter, you have the right to revoke this consent at any time – even in part. Please inform us of this revocation in text form or use the possibility within the newsletter.

If the processing of the data is based on a balance of interests pursuant to Art. 6 para. 1 lit f DSGVO, you also have the right to object to the processing if there are reasons for this which arise from your particular situation or it is a matter of direct advertising.

In the case of direct mail, you have a general right of objection without having to provide information on the particular situation. Please inform us of your objection in text form.

11. What rights do you have?

You have the following rights, subject to possible legal restrictions:

The right of access, rectification, cancellation, limitation of processing, transferability and opposition.

At this point we expressly point out that, as required by law, we reserve the right to make a corresponding identification and, if necessary, take further measures to clearly verify the identity.

11.2. Right to information:

If you wish information about the personal data stored by us, we offer you to inform us of this in text form. For security reasons and due to regulations it is possible that we pseudonymize certain data.

11.2. Right to correction:

If you discover or believe that incorrect information about you has been stored, you can inform us in text form. We will check the facts of the case and correct the data accordingly if necessary.

11.3. Right of deletion:

If you wish your data to be deleted, please let us know in text form. We will delete your data in accordance with legal requirements.

However, we would like to point out at this point that we are obliged to store data specified by law for longer periods, e.g. a retention period for accounting documents of currently 10 years (Tax Code) or for warranty reasons of up to 3 years applies.

Furthermore, we would like to point out that although we block your data immediately, due to technical restrictions, it can take up to 30 days before we have finally deleted the data.

Please also note that once you have confirmed your deletion request, you will no longer be able to recover your data.

11.4. Right to limitation of processing:

You have the right to restrict the processing of data. To this end, please inform us in text form of the categories of data affected by your request and the reasons for your request. We will check the facts immediately and inform you of the result.

11.5. Right to data transferability:

Please inform us in text form which data you would like to transfer to whom. We will examine your request immediately and inform you of the result.

11.6. Right to appeal:

If you are dissatisfied with our work on data protection, you have the right to complain to the data protection supervisory authority responsible for you in your country. For conion media GmbH, for example

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Klosterwall 6
20095 Hamburg
Germany

is responsible.

12. How do we protect person-related data?

conion media GmbH has taken measures to protect your person-related data in accordance with data protection law and the state of the art in the industry. These are continuously checked and, if necessary, adjusted. The aim is to protect your data against accidental or intentional manipulation, partial or total loss, destruction or unauthorised access by third parties.

To transfer data between our website and our backend systems, communication is encrypted using the SSL (Secure Socket Layer) method.

We protect the systems and processing by a series of technical and organisational measures. These include data encryption, pseudo and anonymization, logical and physical access restriction and control, firewalls and recovery systems, integrity testing.

Our employees are regularly trained in the sensitive handling of person-related data and are obliged to observe data secrecy in accordance with legal requirements.

13. What opportunities are there for minors to use our services?

Our products and services may not be ordered and installed by minors.

14. What other information is important?

14.1. Amendment of this Data Privacy Policy

This data protection clause is revised at irregular intervals to adapt it to current developments in the company, our products and services, legal requirements and social developments.

 

Last updated: May 25, 2018

Menu