Every Microsoft Dynamics NAV project manager and developer knows a user expects a highly customized solution. The list of requirements and to-do’s is very long. From a users’s perspective, this is comprehensible as a new ERP system should be highly efficient.
But from a project planning perspective, this is quite a challenge. Two main questions come up.
1. How can you easily customize the system without running out of budget?
2. How cost-intensive are future change requests?